FAQ's

WHERE TO FIND US ?

Find us at the People of the Wild Market, December 15th & 16th at the Historic Miners Hall in Canmore. Follow us on Instagram and Facebook as we'll keep you update with our markets schedule.



We are not taking any custom orders currently as we are trying to relocated our kitchen.


DO YOU HAVE A DELIVERY POLICY ?

COMING SOON !! We are currently working very hard to have our delivery service all set-up, please stay tuned.    

It will be available as follow. we only will offer delivery service, we won't be able to offer pick-up. We will deliver every Friday and charge a flat fee of $20 for small orders. 

For the larger orders such as sweet tables, weddings and tiered cakes, our delivery and set up fees will start at $50 per hour for Banff and the Bow Valley area. Outside the Bow Valley area our fees are based on location and the day of the week. Please contact us for more informations.

NOTE : Some cakes and sweet tables require elaborate set-ups and may be subject to an increased set-up and delivery charge.

The delivery charge is a great insurance policy to have peace of mind that your order is in professional hands. The benefits of using our delivery service is that we guarantee a professional service to deliver and set up beautiful treats and cakes. Our goal is to have it perfectly displayed, awaiting the entrance of you and your special guests.

HOW SHOULD I STORE MY CHOCOLATES, SWEETS AND MARSHMALLOWS & HOW LONG WOULD THEY KEEP ?

To preserve the quality and the freshness of our caramels, the best is to keep them to a temperature close from 18°C to 20°C, away from moisture, air and light.


Keep at the right temperature, they would keep from 1 month to 3 month (exception of truffles which are 1 week conservation only). Check our products labels for the instructions.


WHAT ABOUT INGREDIENTS AND ALLERGIES ?

All of our desserts, confections, candies and chocolates are manufactured, by hand. We handle several allergens through our kitchen like dairy, gluten, peanuts, tree nuts and eggs. We do our best to keep our ingredients separated although we cannot guarantee that any of our sweets are 100% allergen free.

But some of our products are gluten free, nut free, egg free and dairy free. Our marshmallows contains gelatin so they are NOT suitable for vegetarians and vegan diet.

Because ingredients matter, if you have any inquiries about anything we use in our products, please contact us we will be happy to answer all of your questions.